Section 1
Introduction
This Privacy Policy explains how MoveIn collects, uses, stores, and protects personal information when customers use the MoveIn website, request project proposals, purchase products or services, or otherwise interact with MoveIn.
MoveIn is committed to protecting personal data and processing it responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Section 2
Information We Collect
MoveIn may collect and process the following categories of information:
2.1 Information Provided by Customers
Including:
- name
- email address
- phone number
- billing and delivery information
- property address
- project preferences
- style preferences
- floorplans, images, or measurements submitted by customers
- communications and support requests
2.2 Platform & Usage Information
Including:
- website interactions
- device and browser information
- IP address
- cookies and analytics data
- browsing behavior on the platform
2.3 Project & Operational Information
Including:
- furnishing project details
- supplier selections
- logistics coordination information
- delivery and installation scheduling data
- project communications and approvals
Section 3
How We Use Information
MoveIn may use collected information to:
- provide and improve services
- generate furnishing proposals and recommendations
- coordinate projects and deliveries
- process purchases and payments
- communicate with customers
- manage customer support requests
- improve platform functionality and user experience
- perform analytics and operational optimization
- comply with legal obligations
Section 4
AI-Generated Recommendations & Project Data
MoveIn may use submitted project information, style preferences, floorplans, images, and related data to generate furnishing recommendations, layouts, and curated proposals through digital tools and AI-assisted systems.
Such information is used solely for:
- project generation
- service delivery
- platform improvement
- operational optimization
MoveIn does not sell customer project data to third parties.
Section 6
Data Storage & Security
MoveIn implements reasonable technical and organizational measures to protect personal information against:
- unauthorized access
- misuse
- disclosure
- alteration
- loss or destruction
While MoveIn implements reasonable technical and organizational measures to protect personal information, no online platform or digital transmission method can be guaranteed to be completely secure.
Section 7
Data Retention
MoveIn retains personal information only for as long as reasonably necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- maintain operational records
- improve platform functionality
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Section 8
Customer Rights
Under applicable data protection laws, customers may have the right to:
- access their personal data
- request correction of inaccurate information
- request deletion of personal data
- object to certain processing activities
- request restriction of processing
- request data portability
- withdraw consent where processing relies on consent
Requests may be submitted using the contact information provided below.
Section 10
Third-Party Services & Links
The MoveIn platform may contain links to third-party websites, suppliers, or external services.
MoveIn is not responsible for the privacy practices, policies, or content of third-party platforms or providers.
Customers are encouraged to review the corresponding privacy policies of external services they interact with.
Section 11
Changes to This Privacy Policy
MoveIn may update this Privacy Policy periodically to reflect:
- operational changes
- legal requirements
- service evolution
- platform improvements
Updated versions become effective upon publication on the MoveIn website unless otherwise stated.
Section 12
Contact
For questions regarding this Privacy Policy or personal data requests, customers may contact: legal@moveinstudio.com